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Resident Reviews
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Josh Robertson
“My living experience at Van Alen has been great so far. The common areas are clean and the surrounding area has access to the best parts of downtown Durham, while feeling safe.
Our experience with the leasing office upon move-in was very pleasant. Layla helped us find the unit that best fit our …”
January 14, 2026
Kathleen Malik
“Rob the Van Alan apt manager is SO AWESOME! I’m not super familiar with driving in downtown Durham. Upon trying to find parking for DPAC, I saw the Van Alan parking deck without realizing that it was not public parking. The gate was open and I drove in and parked, thinking I was supposed to pay o…”
January 12, 2026
John Le Houillier
“Van Alen is a pretty good apartment complex, and I’m bumping it up to 4 because of the maintenance staff, especially DaQuan and Kelvin. They are consistently kind, responsive, and do a great job keeping things clean and fixed, which makes a real difference. The grounds are kept very clean and bro…”
January 2, 2026
Rachel Bobroff
“I’m awaiting the start of my lease but the pre-rental and application process has been much better than my past rental experiences. Layla has been a great guide and partner throughout the process, always quick to communicate and give me her honest opinions, and I feel like I already have a sense…”
December 16, 2025
Yair Pedraza-Corona
“I’ve been living at Van Alen for almost six months now, and I can honestly say it’s an incredible community to call home. The leasing team (Layla and Yanahi) have consistently helped with any questions or needs, and Ashli does an amazing job creating a welcoming environment for residents while ke…”
November 25, 2025
Kellie Hawley
“Ashli the leasing manager, and Calvin our grounds manager are awesome!!!
First off, this is the best apartment living and rental experience I’ve had so far! From the time I toured with Ashli Martin up to moving in and even in my day to day interactions, she’s been nothing short of amazing- atte…”
November 24, 2025
Jacqueline Patterson
“Layla was enthusiastic and very knowledgeable. I met her at the Durham Art Walk at the Durham Arts Council. She sold me on the view of The Durham Bulls Stadium! I highly recommend checking this place out.”
November 23, 2025
chrystan young
“I had a great time stopping by Van Allen’s table at the durham art walk, Layla was such a pleasure to meet and she made me feel so welcomed! just off the interaction i would love to tour Van Alen. I met Ashli the previous day and she was also a pleasure!”
November 23, 2025
Chrissy Winston
“Ashli made me and my friends Durham Art Walk experience so fun. She gave us plenty of information about Van Alen! I will be scheduling a tour soon!”
November 22, 2025
Dwanson Clark
“Awesome fun staff! Ashli was awesome!”
November 22, 2025
E P
“I’ve lived here for a few years and just resigned for another. I love it here. Not just for the location and the quality of life it provides, but also the people that work here. The concierge desk is consistently lovely and helpful and the leasing agents are just the highest of quality. I do want…”
November 22, 2025
Christopher Dunaway
“From the moment you walk in, the Concierge team makes you feel at home. Shalesha is always warm and professional — she goes out of her way to help with anything you need. India has such a calm, friendly energy and always remembers residents by name. Deja brings so much positivity to the front des…”
November 13, 2025
Dwaipayan Chakraborty
“Pretty decent place to live for the price. Great if you work downtown. Big shout out to the groundskeeper, Kelvin — great guy and is always working super hard to keep the property in good shape!”
November 13, 2025
Jeff D
“Daquan has provided prompt and excellent maintenance services, including after-hours for more urgent needs.”
November 3, 2025
BenJ
“This place is a vibe, Yanahi is extremely professional and great at what she does! She’s turns this place from apartment to a home”
November 1, 2025
Matt Boccia
“5/5 Stars – Outstanding Service from Daquan
Daquan, the maintenance technician at Van Alen, has consistently provided exceptional service, most recently resolving an air conditioning issue with efficiency and expertise. His prompt response, thorough diagnostics, and meticulous cleanup reflect the…”
October 29, 2025
Hussain
“I lived here for a little less than a year back in 2021, so my review might not fully reflect the current situation. The apartments were excellent and modern with great amenities, and the staff were friendly and helpful. The only downside was the lack of visitor parking, which was the main issue …”
October 27, 2025
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