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Resident Reviews
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Alex Stornant
“Moved in from out of state this month, the process was very easy and the staff was so kind and helpful. They gave me a virtual facetime tour of my unit and the complex. The place is clean, new, and good looking. Parking, maintenance, and everything I can think of is great so far. No complaints an…”
April 19, 2025
Cade Jones
“I love living here – the proximity to downtown Durham, the sky lounge view of the Bulls stadium, the gym, sauna, steam room, pool, pool tables, and the friendly staff at the front desk (shoutout Ondia!!!). Maintenance is fast and the neighbors are friendly. Parking is never an issue. Staff does a…”
April 10, 2025
Chukwuebuka Oragwam
“Van Alen has been an around amazing place to live. Ashli and Breana were so responsive and helpful during the leasing process. With both going above and beyond to answer any questions we had. On top of that the concierge team have been great for answering general questions and handling packages.”
March 28, 2025
Gabby Vilchez
“I recently moved here and Ashli was so helpful throughout the leasing application process! She gave us a thorough tour, answered all our questions, and was always friendly. Breana on the leasing team was also amazing. Additionally, the concierge team has been very helpful with all the packages we…”
March 28, 2025
Sydney Crocker
“I have been a resident of Van Alen for less than a year, but I see myself staying as long as possible. The units are absolutely beautiful and the staff here is amazing. The entire leasing team supports me, as well as the always ready concierge and maintenance crews. Not one team member lacks know…”
March 28, 2025
Julian Melchor
“Moving from FL, I visited multiple apartments in Durham before I stumbled across Van Alen. Ashli Tucker, one of the leasing representatives, accommodated us as a last minute walk in before 5pm on a rainy Sunday (no appointment scheduled). Not only did she take the extra time after her working hou…”
April 26, 2024
Josh B
“Van Alen is a nice place to live overall and the apartments and amenities are nice. But the rent tends to be way over the market rate for the area so you have to be able to afford it. Its age is definitely starting to show with things like doors and locks being consistently broken. If they were t…”
March 26, 2025
Alexis Ertzner
“Moved here in the fall and have no regrets! The neighborhood is exactly what I was looking for and Breanna and Ashli made the leasing process so easy and made sure I got the apartment that would best suite me. The entire front desk team–Rob, Kym, Ondia, and Raquiiba consistently go above and bey…”
March 26, 2025
Emily Mehlenbacher
“I toured at least 10 different apartment complexes in Durham before finding Van Alen—and the moment I finished my tour here, I knew this was going to be my home. It just felt right. No other place gave me that feeling, and looking back now, I couldn’t be happier with my decision.
From the start,…”
March 26, 2025
Nate Standen
“Love how cozy the apartment is with my wife; its a really nice play to live. But my favorite part about living here is the staff. From concierge, to leasing, and the maintenance team, there are wonderful people that work here.”
March 25, 2025
Bennette Harding
“Date: 3/25/25
I moved into Van Alen In December of 2024.
Ashley was my leasing assistant and she did a great job from touring me around the building, to helping me get my application submitted and approved.
In the last four months, I’ve very much enjoyed living at Van Alen. The concierge team …”
March 25, 2025
Ben Myers
“Upscale city living at its finest! We moved from Boulder, CO last fall and couldn’t ask for ask a better city living experience. The staff from leasing to concierge to maintenance is pure class. My wife works from home in our apartment and has had no issues. It’s quiet but has the perfect amount …”
March 22, 2025
Mark Olin
“Delivery is here are very hard. Everything has to go to a specific building to the concierge desk to be logged in and for me being in a wheelchair that’s very difficult, but there is a gentleman here Kelvin who helped me with a large load of groceries shortly after I moved in the driver from Walm…”
February 28, 2025
Maurice
“Great place”
February 7, 2025
Thomas Michaud
“Yanahi is absolutely amazing 10/10”
February 7, 2025
BangUm Smurf919
“They day I moved into my apartment Kelvin from maintenance helped the movers gain access to loading dock and helped me every step of my move in plus it was very early in the morning so his great attitude made everything go smoothly.”
January 24, 2025
Alexander Deese
“The amenities in these apartment complexes and the location far exceeds any in the area. If planning a tour I highly recommend doing it with Claudia. She was extremely honest and allowed us to have a wonderful experience while touring!”
January 7, 2025
Will Flowers
“Ashli, Janahi, Kim, Breana, Rob, Layla, Ondia and the whole team made choosing Van Alen as my next home very straight forward and delightful. They answered all my questions, and took my on several tours to see what was available. I’ve lived there for about two months now, and can definitely say i…”
December 13, 2024
Selina
“Since moving to Van Alen, one of the best features has been the staff, specifically the assistant community manager Sam! She has been nothing short of amazing; she is always positive, attentive and extremely helpful. She is one of the most efficient and kind managers I have ever experienced, and …”
November 28, 2023
Natalie Leon
“Layla is amazing and is always incredibly helpful when getting my packages!”
November 21, 2024
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