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James

Great room and very helpful and professional staff. During move-in, Danielle ensure all everything was in order which made the process very smooth!

James
Matthew

From leasing (Alijah, Karen, Danielle) to move in and packaging(entire concierge team, like Kevin, Janisha, Saxen, Ondia and others whose names Im forgetting ) to service, everything has been top notch. Within a 24 hour period I was helped by a member on every team and that was a Friday night to a Saturday morning!Josh today fixed my plumbing issue in under an hour which was ludicrous. It was a Saturday at like 9am which is crazy because I explicitly said it wasn’t a big deal. Kayla is a manager that seems to live in her office :) All were basically beyond good at their jobs from my long rental experience. Anywhere else I’ve lived similar services might have been provided on a longer time scale with less proficiency and those places were not short on plaudits in their own right; For example; Ohm in Manhattan, 100 Jay in Dumbo, etc. Im genuinely lazy and it is rare I bother to even write a review of anything. Just keep working here please! Thanks! Matt

Matthew
Review for Taylor

Great place to live. The downtown location allows me to be able to easily enjoy everything that Durham has to offer. Plus, the amenities here at Van Alen make it such an easy place to live.

Taylor
Nathan

This building is awesome! Great amenities, great service by the concierge team, and the rooms are beautiful and well-kept. The only downsides to me are the scarcity of guest parking spaces and the lack of EV chargers in the parking deck.

Nathan
Asa

Pretty great time here in Durham. Great staff and great location. I will only ever rent with north west raven now because the process is so easy

Asa
Ronan

Great amenities, the kindest staff, and they truly take care of residents and the community. Plenty of building events. Very happy to be here!

Ronan
Haley

Van Alen is the perfect place to live. Great amenities, the most kind concierge and leasing agents and great location. Very happy with our choice to live here!

Haley
Jeremy

Overall very satisfied. We had some water heater issues, and had to do some spot cleanups within the apartment. Also missing soap in some of the common areas.

Jeremy
William

I've enjoyed my stay here after one year. Love the location, the apartment is nice, and staff is always very helpful and responsive. My only complaint: bad cell reception.

William
Ellery

Love the community so far. A few issues with apartment moving in, but everyone seems to be working hard to get anything fixed. Community is beautiful.

Ellery
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