“Service here is amazing. I had to call
Daquan in the middle of the night as one of my smoke detectors was going off as it needed to replaced. I could not reach it and he came right out with three smoke detectors as he knew if one was going, they would all need to replaced. Sure enough, he was …”
May 23, 2023
James Watt Garcia
“Such a fun and friendly atmosphere. In particular, Yanahi is very professional and takes a special attention in making sure the residents are happy. They always have great events and are managed very well.
The apartments are very modern and keep an elegant feel.”
August 30, 2025
David Bat
“Fantastic amenities and smooth move in process with Ashli! The rooftop has great views of the city and the Durham Bulls stadium!”
August 29, 2025
Hopesyd
“I had such an amazing tour with Layla Perry, she was incredibly welcoming, upbeat, and really took the time to understand what I was looking for. Their energy and knowledge made the whole experience that much better. I left the tour feeling excited and confident. Definitely one of the best leasin…”
August 22, 2025
John Richardson
“I recently toured with Layla and she was great, very knowledgeable about the property and the local downtown area, Yanahi was very nice and welcoming she was also very knowledgeable about the area as well. They were incredibly helpful during the tour and after when I had any questions and they w…”
August 21, 2025
Timothy Noel
“Daquan was very prompt and helpful in addressing a maintenance request”
August 15, 2025
CD L
“Ashli rules. And DaQuan”
November 14, 2024
Lex F
“We just moved in and had some minor things in the apartment like lightbulbs replaced and such and the maintenance team is incredible! We’ve worked with Ashley and DaQuan and they were both super friendly, timely and helpful. In fact, everyone that works at the Van Alen has been great, especially …”
July 24, 2025
Nicolas Lettera
“Our fire alarm began beeping continuously this evening, and maintenance was able to come up to our unit late in the evening and quickly fix the issue. Daquan was fast, professional, and thorough, checking and replacing malfunctioning alarm as well as all the other alarms in our unit.”
July 24, 2025
Lauren Spiegel
“DaQuan with the maintenance team is awesome! He handled my emergency maintenance issue so quickly and professionally! He showed up fast, fixed the problem right away, and thoroughly explained what caused the issue. Truly appreciated, thanks again DaQuan!!”
July 22, 2025
Lindsey Bolster
“While the community as a whole has its struggles with shared items waiting for repair parts, we never have an issue with timeliness of maintenance within our unit. If we enter an in-unit request, it’s addressed right away, often same day or within 24 hours. The staff is always pleasant and courte…”
July 9, 2025
Adrian Abrams
“Daquan resolved our maintenance issues in less than 24 hours. Great experience thus far.”
July 7, 2025
Nick Coury
“DaQuon helped us with our AC outage during a heat wave! He is amazing, and was at our unit within the hour (called 4pm on a Sunday). The maintenance staff is top notch at Van Alen!”
June 30, 2025
Alexa Kapoor
“DaQuon, Ashley, Kym, Ondia, Kevin, and Rob make this place run and make it feel like home. They always go the extra mile. Love them & they’re what makes living here so great!”
June 30, 2025
Akhilesh Thokala
“Great apartments, good service when help is needed. Especially from Dequon, who’s been assisting us with servicing that’s needed during our move into the apartment building.”
June 18, 2025
Goddess Charlton
“Love living here”
June 15, 2025
Christian Rivvy
“Kelvin is always very helpful and very personable and nice!”
June 13, 2025
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