Reviews
Resident Reviews
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Yair Pedraza-Corona
“I’ve been living at Van Alen for almost six months now, and I can honestly say it’s an incredible community to call home. The leasing team (Layla and Yanahi) have consistently helped with any questions or needs, and Ashli does an amazing job creating a welcoming environment for residents while ke…”
November 25, 2025
Kellie Hawley
“Ashli the leasing manager, and Calvin our grounds manager are awesome!!!
First off, this is the best apartment living and rental experience I’ve had so far! From the time I toured with Ashli Martin up to moving in and even in my day to day interactions, she’s been nothing short of amazing- atte…”
November 24, 2025
Jacqueline Patterson
“Layla was enthusiastic and very knowledgeable. I met her at the Durham Art Walk at the Durham Arts Council. She sold me on the view of The Durham Bulls Stadium! I highly recommend checking this place out.”
November 23, 2025
chrystan young
“I had a great time stopping by Van Allen’s table at the durham art walk, Layla was such a pleasure to meet and she made me feel so welcomed! just off the interaction i would love to tour Van Alen. I met Ashli the previous day and she was also a pleasure!”
November 23, 2025
Chrissy Winston
“Ashli made me and my friends Durham Art Walk experience so fun. She gave us plenty of information about Van Alen! I will be scheduling a tour soon!”
November 22, 2025
Dwanson Clark
“Awesome fun staff! Ashli was awesome!”
November 22, 2025
E P
“I’ve lived here for a few years and just resigned for another. I love it here. Not just for the location and the quality of life it provides, but also the people that work here. The concierge desk is consistently lovely and helpful and the leasing agents are just the highest of quality. I do want…”
November 22, 2025
Christopher Dunaway
“From the moment you walk in, the Concierge team makes you feel at home. Shalesha is always warm and professional — she goes out of her way to help with anything you need. India has such a calm, friendly energy and always remembers residents by name. Deja brings so much positivity to the front des…”
November 13, 2025
Dwaipayan Chakraborty
“Pretty decent place to live for the price. Great if you work downtown. Big shout out to the groundskeeper, Kelvin — great guy and is always working super hard to keep the property in good shape!”
November 13, 2025
Jeff D
“Daquan has provided prompt and excellent maintenance services, including after-hours for more urgent needs.”
November 3, 2025
BenJ
“This place is a vibe, Yanahi is extremely professional and great at what she does! She’s turns this place from apartment to a home”
November 1, 2025
Matt Boccia
“5/5 Stars – Outstanding Service from Daquan
Daquan, the maintenance technician at Van Alen, has consistently provided exceptional service, most recently resolving an air conditioning issue with efficiency and expertise. His prompt response, thorough diagnostics, and meticulous cleanup reflect the…”
October 29, 2025
Hussain
“I lived here for a little less than a year back in 2021, so my review might not fully reflect the current situation. The apartments were excellent and modern with great amenities, and the staff were friendly and helpful. The only downside was the lack of visitor parking, which was the main issue …”
October 27, 2025
Margarita Gonzalez
“This is our third year living in the property, and we continue to be very pleased with the excellent service provided at Van Alen. The property is well maintained, and the entire staff is always friendly, warm, and attentive to the needs of the tenants.
I would especially like to recognize two o…”
October 24, 2025
Elizabeth hope Star
“Daquan was very helpful with a few issues in my apartment- he was very professional and completed the repairs quickly. Ashli and Layla have provided excellent service. My apartment is spacious and sunny.”
October 22, 2025
Eric Hruza
“The best address in downtown Durham.
I’ve lived in this community for almost three years. The buildings are well built and very well maintained. Quiet is the first word that comes to mind. It’s clear that when the buildings were designed careful attention was paid to soundproofing. I’ve never he…”
October 21, 2025
Carrie R
“Layla was our leasing agent and made our move in process seamless and worry free. From our tour to apartment selection to move in she was an amazing asset to us. Daquan and Ashley in maintenance took care of minor issues before we even moved in and Nicholas was so helpful regarding our internet s…”
October 21, 2025
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