Reviews
Resident Reviews
Leave Us a Review
Lex F
“We just moved in and had some minor things in the apartment like lightbulbs replaced and such and the maintenance team is incredible! We’ve worked with Ashley and DaQuan and they were both super friendly, timely and helpful. In fact, everyone that works at the Van Alen has been great, especially …”
July 24, 2025
Nicolas Lettera
“Our fire alarm began beeping continuously this evening, and maintenance was able to come up to our unit late in the evening and quickly fix the issue. Daquan was fast, professional, and thorough, checking and replacing malfunctioning alarm as well as all the other alarms in our unit.”
July 24, 2025
Lauren Spiegel
“DaQuan with the maintenance team is awesome! He handled my emergency maintenance issue so quickly and professionally! He showed up fast, fixed the problem right away, and thoroughly explained what caused the issue. Truly appreciated, thanks again DaQuan!!”
July 22, 2025
Lindsey Bolster
“While the community as a whole has its struggles with shared items waiting for repair parts, we never have an issue with timeliness of maintenance within our unit. If we enter an in-unit request, it’s addressed right away, often same day or within 24 hours. The staff is always pleasant and courte…”
July 9, 2025
Adrian Abrams
“Daquan resolved our maintenance issues in less than 24 hours. Great experience thus far.”
July 7, 2025
Nick Coury
“DaQuon helped us with our AC outage during a heat wave! He is amazing, and was at our unit within the hour (called 4pm on a Sunday). The maintenance staff is top notch at Van Alen!”
June 30, 2025
Alexa Kapoor
“DaQuon, Ashley, Kym, Ondia, Kevin, and Rob make this place run and make it feel like home. They always go the extra mile. Love them & they’re what makes living here so great!”
June 30, 2025
Akhilesh Thokala
“Great apartments, good service when help is needed. Especially from Dequon, who’s been assisting us with servicing that’s needed during our move into the apartment building.”
June 18, 2025
Goddess Charlton
“Love living here”
June 15, 2025
Christian Rivvy
“Kelvin is always very helpful and very personable and nice!”
June 13, 2025
Sabreena Almasri
“I had an issue with my air conditioner late one night and the emergency facility team was available. Daquan was great! He was professional and was able to resolve the issue right away. I’m thankful for his help!”
June 1, 2025
Bret Edelman
“I have yet to live here at the Van Alen but what I saw on the tour was very impressive. The gym was well-stocked with more equipment (a power rack) and a larger range of dumbells than any other complex I visited (there were 8, all luxury). The pool and courtyard were beautiful and clean, as were…”
February 27, 2024
Giovanny Covarrubias-Pazaran
“After living here for three months I can tell that my expectations have been exceeded. Staff is extremely attent and friendly. Facilities work as a clock and the location allows to just go out to downtown at any given time in a 5-10 minute walk. Parking is included in the rent which is not the ru…”
May 17, 2025
Max Jarrar
“Living at Van Alen in Durham has been an incredible experience, and a huge part of that is thanks to the outstanding team behind the scenes, who are always positive and happy to help. I want to give special recognition to Yanahi in the Management Office, who truly goes above and beyond for reside…”
May 8, 2025
Jim mcdonald
“I recently toured with Layla and she was absolutely amazing! She was really knowledgeable about the property and the local downtown area and incredibly helpful and accommodating. The whole staff was really friendly and made me feel right at home!”
May 6, 2025
Sydney Crocker
“I have been a resident of Van Alen for less than a year, but I see myself staying as long as possible. Day one, Ashli won me over. From her professionalism and welcoming spirit when scheduling my tour, down to her bubbly personality and clear commitment to this community, once we met in person, I…”
March 28, 2025
Danilo Andrade
“I was transferred from another country due to a corporate relocation with the company I work for, and I feel incredibly fortunate that Van Alen was the option I landed on. It’s been a true blessing.
Living at Van Alen has been an exceptional experience. The building is extremely well-equipped, a…”
April 29, 2025
Chasity Guy
“Ashli was so helpful with my experience at Van Alen! I couldn’t have asked for better assistance and a more knowledgeable manager.”
April 29, 2025
We’d Love to Have You
Schedule a Tour
Book a tour today to experience firsthand the luxury and convenience that our apartments offer.